How can we help?
We’re here for your family.
Find clear answers about getting started, planning together and managing your account.
Browse by topic
Go straight to the part of Family Zone you need help with.
Common questions
Quick answers to the things families ask us most.
How do I get started?
Create a free account, invite your family and choose the part of family life you want to organise first. The short guide walks you through the basics.
See how it worksCan I connect the calendars we already use?
Yes. Family Zone connects Google Calendar, Apple Calendar and Outlook. Changes sync in both directions, so everyone can keep using the calendar they prefer.
Read about calendar syncCan I use Family Zone on the web?
Yes. Family Zone is available on iPhone, Android and the web, so your family can use the same shared space across devices.
See how Family Zone worksHow do I choose a plan?
Compare the plans to see which features and family size fit you. You can start with the free plan and change later.
Compare plansHow do I manage privacy or delete my account?
Read how Family Zone handles personal information, or open the account deletion page for the steps to request deletion.
See account deletion stepsRead the Privacy PolicyHow can I reach the support team?
Send us a message through the contact page or email support directly. We usually reply within two business days.
Contact the teamStill need a hand?
Tell us what you need help with. Our team usually replies within two business days.